Frequently Asked Questions


What happens after my student completes a pretest?

Once your student has completed the pretests for their courses, they'll have access to all the content the teacher has posted for Instructional Cycle 1. The pretests can be found at If you find your student is not able to access modules in the Online High School (OHS), double-check that they have completed the pretest for that course. 

Why are there "small group" sessions listed on my student's schedule?

You may see invitations to small group sessions in your student's schedule. Small group invitations are based on pretest scores. If your student's scores indicated they would need additional assistance/remediation, their small group invitation will say required and will be focused on additional scaffolding and strategies for lessons/assignments in the course. If your student's scores indicated they were in a more "advanced" category, their small groups will say optional and will be geared more toward enrichment/extending knowledge. There is no Ticket Out the Door (TOD) in a small group session.

What is a Ticket Out the Door (TOD)?

A TOD is a one question, password protected quiz that can be accessed after the corresponding Class Connect session has occurred. TODs can be found under the "Mastery Activities" module in each course. Students will receive the password to unlock the TOD during that Class Connect session. It is imperative to attend class live or watch the recording. Georgia Cyber Academy (GCA) teachers love to teach with a classroom full of students! The interaction is crucial to helping solidify the student's knowledge! High school students need to complete at least five TODs during each instructional cycle for each course. There are 10 opportunities in each course to do so.

What is a Path to Mastery (PTM)?

PTMs are designed to help students to stay on track and not fall behind, which is critical to success in a virtual school. A PTM counts for 15% of the student's overall semester grade. There are two steps in a PTM. The first is to simply complete all the work within an instructional cycle. The second is to either attend live Class Connect sessions or watch the recordings and complete at least five TODs. A PTM is not meant to be a challenge but rather to provide an incentive for students to stay on track.

What are Raise Your Grade (RYG) sessions?

RYG sessions are optional Open Office sessions. RYG sessions provide an opportunity to pop into your teacher's classroom if you have any questions about class, an assignment, etc. During the RYG session, your teachers are available for YOU at YOUR convenience. 

What is a Learner Conference?

Learner Conferences are one-to-one sessions that you or your teacher can schedule. Check the teacher's contact information in the OHS under the "Course Materials" module for a link to sign up/schedule a Learner Conference. Some teachers also have separate modules for the scheduling link. 

What is Blackboard Collaborate (BBC)?

BBC is an online collaboration tool available to teachers and students that allows for synchronous class meetings where both can participate in two-way audio, text messaging, a shared whiteboard, polling, and more. Learn more>>

What is Blackboard Collaborate Launcher?

BBC Launcher is a software application that provides a convenient and reliable way to access your Class Connect sessions and recordings. Because the initial download may take some time, we recommend installing BBC Launcher at least one day before scheduled sessions. Learn more>>

What is the K12 Online High School (OHS)?

The OHS empowers students to manage their time and stay on top of their assignments: 

  • The OHS features a school homepage with the tools students need to be successful, right at their fingertips.
  • School calendars, class plans, and news allow schools and teachers to share important dates and information and help students know what they should be working on each day. 
  • A variety of built-in and easy-to-access progress tools help students know where they are in courses, how they're doing, and what they need to focus on to be successful.

Learn More>>

What is Strong Start?

Strong Start is a required program for all new students. Strong Start's purpose is to help students get started and be successful with their virtual school experience. The program includes help getting started and creating a schedule, progress check-ins, and tips on how to be a successful virtual student. Learn more >>

What is Infinite Campus?

Infinite Campus will be used for final grade reporting, transcripts and Individualized Learning Plan (ILP) data.

Contact your homeroom teacher if you need further assistance.

Can you briefly describe the K12 Curriculum?

K12 provides nearly 200 high school courses designed to help each student find his or her own path and follow it to post-high school success—whether that's in college or in the workforce. K12 courses align with Georgia Standards of Excellence (GSE).

Do you offer credit recovery?

GCA's credit recovery courses allow students who previously failed a required course to earn credit based on competency of the content standards through completion of required modules. Coursework is self-paced because students have previously been exposed to the curriculum and content of the class. It is extremely important that students are actively working and attending all live sessions in these credit recovery courses in order to finish by the deadline. Students must take the Georgia Milestones End of Course (EOC) test to earn credit for all EOC courses.

Counselors refer students for credit recovery based on the student's Individualized Learning Plan (ILP). Learning Coaches and students may also request credit recovery. Please contact your counselor for additional information on credit recovery.

What is an Individualized Learning Plan (ILP)?

The ILP is created collaboratively with students, Learning Coaches, and homeroom teachers. The team charts student progress toward academic goals, monitors progress toward graduation, and determines the resources and tools needed for a successful high school experience. Contact your homeroom teacher for more information.

What is a Graduation Plan?

The graduation plan lists required and elective courses the student plans to pursue to fulfill graduation requirements and postsecondary goals. The plan varies based on the year a student entered high school. Learn more about graduation requirements >>

Who is my counselor?

Please refer to the GCA Counseling Directory to determine your assigned counselor. 

What is the course catalog?

The GCA High School Course Catalog is a listing of all courses offered for the current school year. Courses are organized by department. Please view the Course Election Catalog [PDF] >> to review the current course catalog, including honors and Advanced Placement® course options.

What are career pathways?

Georgia's career pathways provide a structure for organizing and delivering quality career, technical, and agricultural education (CTAE) programs in Georgia's public high schools. GCA offers the following career pathways:

  • Computer Science
  • Marketing Management
  • Web and Digital Design
  • Programming
  • Teaching as a Profession
  • Visual Arts

Students may indicate a preference during the ILP process and on the electives survey. If interested in a career pathway, students should provide a first, second, and third choice during the scheduling process.

What is the 9th Grade Academy?

The 9th Grade Academy provides a bridge between middle and high school that supports our students academically, socially, and foundationally and encourages their success at GCA.

Online High School

Why can't I see my courses?

Counselors are actively assigning student courses. Students should be able to view their courses in the OHS on the first day of school. You can also check your Infinite Campus account for a list of courses currently assigned.

How do I find my student schedule?

You should be able to view your classes/courses on the first day of school. You can also check your Infinite Campus account for a list of courses currently assigned.

What do we do the first day of school?

On the first day of school, log in to your student account: Check your student email and view your schedule for the day. Access each course by choosing "CLASSES" on the left of your screen. Attend any live classes listed and complete any activities or assignments within each course.

Why is my student schedule locked?

New student accounts may be locked until Strong Start is completed. You will receive an email from your Strong Start Specialist once all required Strong Start items are completed. Accounts will be unlocked within 48 hours of receiving the completion email from your Strong Start Specialist. If you have received the Strong Start Completion email and the 48-hour time frame has passed but your account is still locked, please contact your Strong Start Specialist.

If you are not new and your account is locked, please contact your homeroom teacher.

Do I have to attend all Class Connect sessions?

Students benefit strongly from attending Class Connect sessions, but we understand that conflicts may arise in which students are unable to attend all of their scheduled Class Connects every day. As long as students are on track and successful in their courses, attendance is highly encouraged but not required. In the case of scheduling conflicts, students should watch the recordings and check in with their teachers for extra help when needed.

I spend a lot of time working in the OHS and completing assignments. Will attending Class Connect sessions take too much additional time each day?

Not at all! These sessions help students learn content and complete OHS lessons and assignments in a teacher-supported environment. We expect that attending and actively participating in Class Connects will result in students spending less time each week to complete their work than they would have without attending these sessions—and may also result in a higher rate of getting assignments done on time with no penalties.

What if I still have an issue with my assigned courses and need/want a change?

Students who have already requested a schedule change are currently being processed, so there is no need to make an additional request if you've already entered one. It is a two-step process to make the change, and it takes time to show up on student schedules after the change has been made. Students have 10 days from the date they start classes to request schedule changes. All schedule change requests should be made using the following link: 2017–2018 Schedule Change Request Form.**

** Submitting a schedule change request does not guarantee approval.

Why do I have to complete the pretests?

Pretests are administered in all courses to gauge your prior knowledge of course material, to determine your academic growth when comparing the final exam to the pretest, and to serve as a preview to your course content. Pretests can be found on the courses' OHS platform. It is important that you perform to the best of your ability, so the test results can be helpful. 

High School vs. K–8

What is the Online High School (OHS)?

The OHS is where students access lessons, assignments, assessments, course resources, and live Class Connect sessions.

The K–8 daily/weekly schedule was very flexible. Is the high school schedule as flexible?

The high school schedule is flexible within each instructional cycle. Because our courses are tied to a semester deadline, along with credits earned, we have a strict schedule which must be adhered to. Each course has a regular instructional cycle of assignments and activities. Students still have the flexibility to work during any time of the day or night and can utilize the weekends as needed.

How is the high school curriculum different from the K–8 curriculum?

First, students have more choices in the types of courses they can take and sometimes the order they can take them. The course content tends to be deeper and narrower than in K–8 courses. For example, a course in history may focus on a shorter period of time—say from 1400 to present. Students are regularly involved on a course-by-course basis in threaded, teacher-monitored discussions with each other about the key topics and ideas being covered.

Because I am not "teaching" my student, what is my role as the Learning Coach?

A high school Learning Coach plays a vital role in the success of the student. They are required to log attendance daily, monitor student user activity, communicate with their student about assignments and grades, maintain internet connectivity, and encourage the student to ask for help when needed. No matter the grade level, students who are the most successful in our program have a very active and involved Learning Coach at home.

How is attendance reported/recorded?

It is the role of the Learning Coach to log daily attendance in the Learning Coach account. High school students must participate in a minimum of 30 hours per week, which will total 90 hours per course by the end of each semester.

How is work submitted?

Instead of work samples, all assignments will be submitted directly to the teacher through the drop-box (similar to an email attachment) through the OHS. Some work is submitted through the computer and scored automatically.

What equipment will my high school student receive?

​​Based on financial need, GCA may loan a computer to an enrolling family. The income guidelines used to make this determination are the same ones set forth by the federal government for determining eligibility in the National School Lunch Program for free or reduced-price lunches. Details on income eligibility guidelines are available on the USDA website. Please contact your Strong Start Specialist if you believe you may qualify for this program.

To track shipments: Visit and log in with your Learning Coach account.
View instructions for checking the status of materials shipment >>

How many courses will my student have each semester?

All students must be enrolled full-time, which translates to 6 courses, in our high school program.

How many teachers will my student have?

Each student will have six subject-specific teachers. All teachers are certified in their content area. A student's homeroom teacher is his or her main contact for general questions and guidance.

Will my student still have an Individualized Learning Plan (ILP)?

Yes, each high school student has an ILP that is reviewed by the student, Learning Coach, and teacher each semester. The ILP provides the roadmap for counselors and students to chart a course for success during and after high school.

If my student fails a quiz or test, can they go back and retake it again like the K–8 program allows? Students must prepare for the exams before the test or quiz is taken. In high school, retaking a test is at the discretion of the teacher.

Will my student need to attend Class Connect sessions each week?

Yes. It is expected that students attend Class Connects. However, this can be done by attending live or watching the recording of the session afterward. Teachers also hold live help sessions throughout the week for additional support, review sessions, test prep, etc.

My K–8 student received several boxes of books. Can I expect the same for the high school courses?

No. Most of our high school materials are online. Each student will receive a few books, but some courses do not require any texts.

If my student chooses, can he or she work ahead of the class to finish the year early?

No. All students have flexibility within the instructional cycle to adjust their schedule, but students will not have access to work ahead because teachers grade assignments and provide feedback on each assignment as it is submitted. Students will also participate in threaded discussions with their peers on assignments and will need to stay together as a group.

Will my student have access to challenging coursework?

Yes. The high school provides honors and AP® courses to students who need access to courses with increased rigor. AP® courses can help students acquire the skills and habits they'll need to be successful in college. Students will improve their writing skills; sharpen their problem-solving abilities; and develop time-management skills, discipline, and study habits.

What is Dual Enrollment?

Dual Enrollment courses provide opportunities for Georgia high school students to take college-level courses and earn concurrent credit toward a high school diploma and a college degree. Learn More>>

Can students graduate early?

No. Students are not able to graduate early. However, students are able to participate in the Dual Enrollment program and graduate with a high school diploma and college credits. Learn More about Dual Enrollment >>

Can I add more than six courses to my schedule?

No. GCA students take six courses/credits per year. We do not offer a plan of study for early graduation. 

Can I supplement at home with additional classes?

Please visit our External Academics page for more information >>

How are grades awarded, and what is the grading scale for high school?

Students must earn passing grades (A, B, or C) in order to receive credit toward graduation requirements. If students earn a failing grade (F) in a course required for graduation, the course must be retaken and a passing grade must be earned. Report cards are sent out at the end of the academic calendar year.

Grading Scale:
A = 90–100%
B = 80–89%
C = 70–79%
F = 69% and below

Will I have access to my student's grades during the year?

Yes! Learning Coaches can check the status of grades, user activity, past-due assignments, and teacher feedback on all assignments at any time by logging into the OHS.

How are grade levels assigned? I believe my student may be in the wrong grade level.

There are specific promotion requirements at GCA, and students must earn a certain number of credits in order to be promoted to the next grade level. If your student did not meet the minimum credit requirements for promotion, then they would remain in the same grade level. The promotion requirements are:

  • Sophomores/10th Grade: 5.0 credits
  • Juniors/11th Grade: 11.0 credits
  • Seniors/12th Grade: 17.0 or more credits

How are credits awarded?

Each semester, every course is worth .5 credits. GCA students must earn a letter grade of A, B, or C in order to earn the credit. Below are the Georgia graduation credit requirements (meet and exceed state standards and university entrance requirements):

  • 4 units of English/Language Arts
  • 4 units of Math
  • 4 units of Science
  • 3 units of Social Studies
  • 3 units of CTAE/World Language/Fine Arts
  • 4 units of elective credits
  • .5 unit of Physical Education
  • .5 unit of Health
  • 1 unit will be granted upon the completion of 100 community service hours
  • 23 total credits are necessary to fulfill graduation requirements for GCA high school

What is student status (freshman, sophomore, etc.) based on?

Student status is based on the year the student enrolled in high school. While the student grade level will advance from year to year, the only way to progress toward graduation is by earning the required credits (timeline below).

Promotion Requirements:

  • 9th to 10th grade (5 credits minimum required)
  • 10th to 11th grade (11 credits minimum required)
  • 11th to 12th grade (17 credits minimum required)
  • 23 total credits are required to graduate

What happens if a student does not pass a course?

If a student does not pass a course, he or she will need to retake the course if it is needed for graduation. The student also has the option to take Credit Recovery. GCA's credit recovery courses allow students who previously failed a required course to earn credit based on competency of the content standards through completion of required modules. Coursework is self-paced because students have previously been exposed to the curriculum and content of the class. It is extremely important that students are actively working and attending all live sessions in these credit recovery courses in order to finish by the deadline. Students must take the Georgia Milestones End of Course (EOC) test to earn credit for all EOC courses.

Counselors refer students for credit recovery based on the student's Individualized Learning Plan (ILP). Learning Coaches and students may also request credit recovery. Please contact your counselor for additional information on credit recovery.

Where can I learn more about credits and courses?

Visit our Counseling Department's Courses and Scheduling page.

Will my student be required to attend state testing as a high school student?

Yes! GCA students will participate in the state standardized tests as required by the state of Georgia. Testing will be conducted at a variety of sites around the state and proctored by GCA teachers. Efforts will be made to locate a testing site within an hour of your home, but in certain cases it may be necessary to travel longer than an hour. These tests are given over a one- to three-day period depending on the test and student's grade level.

Georgia Milestones EOC—applicable high school courses

Specific testing dates and locations will be published no later than two weeks prior to the testing window.

Does the GCA high school have social events and outings similar to those in K–8?

Absolutely! The high school has a variety of outings (e.g., bowling, college and campus tours, career days, etc). We also host optional online clubs for students and encourage them to participate. Visit the GCA Events Calendar for more details.

Online High School (OHS) Service Interruption

What if the OHS is interrupted?

If the disruption of service is more than one hour, the director/assistant administrator of the school will send a Blackboard Collaborate (BBC) call to students to inform them of the disruption and provide updates as they are provided.

If Class Connects within the OHS are not available, teachers will email, BBC call, or use another form of communication to let students know their plan of recording the class or rescheduling.

If students are unable to use email, they may call their teacher if they have a question regarding their course. Extensions are listed on the syllabus, which should have been printed at the beginning of the year.

What do students do while service is interrupted?

If there is a system-wide issue with Class Connect, your teacher will contact you through email, BBC call, or another method of communication to provide you with directions.

Other things to do:

  • Visit USATestPrep: High school students should practice standards they have not yet mastered and complete any remediation/acceleration assignments assigned by the teacher.

Account ID: gacyber
Username: Your student ID number (ex. gca123456)
Password: Your first name and the last three digits of your student ID number (ex. John456)

  • If a system-wide outage occurs during a testing window, students will be given an extension equal to the amount of time the outage occurred. Teachers will email students the extended deadline. This would only apply to USATestPrep where our Pre-Assessments, Interim Assessments, and Post Tests are housed.
  • Complete the career planning portfolio surveys in GAfutures. Share results of career profile with your homeroom teacher to add to your ILP.
  • Create a Fast Web account and apply for college scholarships.
  • Visit to learn more about the Compass test and complete practice test items.

Account ID: gacyber
Username: gca + your ID number (ex. gca123456)
Password: gcapeach

Please keep track of your time so you can mark the attendance later when the system is up and running.
Bottom line—Conduct school as usual and continue your school-day routine.

Dual Enrollment Program (Move on When Ready)

What is Dual Enrollment?

The Dual Enrollment Program allows high school students to earn college credit while working toward their high school diploma. Eligible students may choose to pursue a postsecondary degree, diploma, or certificate while in high school.

Who is eligible?

Students must be in the 9th, 10th, 11th, or 12th grade and must meet the admissions requirements set forth by the college they wish to attend. Those requirements may include a minimum age and/or grade level requirement as well as a minimum SAT or ACT score requirement.

What is the cost?

Tuition for approved courses is paid for by the Dual Enrollment program. Colleges also provide students with textbooks at no cost. However, some courses may have course-related fees or require supplies that are not covered by the Dual Enrollment program. Course-related fees or supplies may include lab fees, materials, supplies, tools, and equipment.

How can I participate?

Students should research the college's application deadline and admissions requirements to ensure all requirements are satisfied in a timely manner. Depending on the admissions requirements set forth by the college, the student may need to take the SAT, ACT, or COMPASS exam. For more information, please visit the Dual Enrollment page >>

General FAQs

When will I get my books and materials?

For students with approved enrollment, materials usually start shipping 2–4 weeks before school begins. For students who receive approval 3 weeks or less before school starts, or after school starts, expect materials within 7–10 business days.

​To track shipments: Visit and log in with your Learning Coach account. View instructions for checking the status of materials shipment.

How do I obtain a Certificate of Enrollment?

High school students will need a Certificate of Enrollment to obtain a Georgia learner's permit and driver's license. Follow the link below to access directions for obtaining a Certificate of Enrollment.
How to Obtain a Certificate of Attendance?

How do I view Georgia Milestones EOC results?

Please log in to Infinite Campus to view your EOC results. Georgia Milestones EOC results will be listed under the "Assessment" tab.

How do I request a transcript?

The transcript request process is located at the following link:

How is my GPA calculated?

GCA calculates cumulative numeric averages for students by adding up all grades in all classes and dividing by the total number of classes taken. This numeric average is on a 100 point scale, for example,  87.963 out of 100. All courses listed on the transcript are averaged together. Also, GCA adds 5 points to the final passing grade for each honors course and 10 points for AP® courses. Therefore, the Cumulative Numeric Average is a weighted average. This is shown as the final grade on the transcript. Students can check their HOPE GPA using the My Hope GPA tab inside their GAFutures account.