Strong Start Steps to Success

Step 1: Get Started

To Get Started, use your computer to do the following:

  1. Set Up Accounts
  2. Install Blackboard Collaborate Launcher
  3. Install Office 365

1. Set Up Accounts

For your student to begin school, you will need to set up your Online School (OLS) accounts via your computer—one account for yourself and the other for your student.

Setting up these accounts is important for a successful school year.

Watch the video tutorial OR View account set up instructions



2. Install Blackboard Collaborate Launcher

Blackboard Collaborate Launcher provides access to Class Connect. Class Connect is an online classroom where teachers can provide real-time instruction to students. For your student to participate in Class Connect, and for you to participate in Learning Coach sessions, you will need to install Blackboard Collaborate Launcher on your computer.

View Blackboard Collaborate Launcher instructions


  • Configuration Rooms 1 and 2 are only to test your setup of Blackboard Collaborate. There are no presenters in those rooms. All sessions and classes must be accessed through the OLS.
  • Class Connect and Blackboard Collaborate Sessions cannot be accessed via a phone or tablet. Please make sure you install Blackboard Collaborate on your computer.

If you already have Blackboard Collaborate installed on your computer, you can skip this step.

3. Install Office 365

Students have access to Office 365, which can be used for computers or mobile devices. The Office 365 suite includes Microsoft: Word, Excel, PowerPoint, Outlook, and OneNote.

Watch the video tutorial OR View Office 365 download instructions


NOTE: If you already have Microsoft Office installed on your computer, it is not necessary to download the Office 365 desktop application suite. Please continue to use the Microsoft Office program already installed to mitigate any software compatibility issues.

End of "Step 1: Get Started"

Continue to Step 2: Strong Start Welcome Call